Policies


Reservation Policy:

  • Guests must provide valid payment to secure a reservation.
  • Cancellation policies vary based on room type and rate plan.
  • Changes to reservations may be subject to availability and additional charges.

Check-in and Check-out Times:

  • Check-in time: Anytime
  • Check-out time: 12:00 PM
  • Early check-in and late check-out requests are subject to availability and may incur additional charges.

Payment Policy:

  • Payment for the entire stay is due upon check-in.
  • Acceptable forms of payment: credit cards, cash, mobile money etc.

Cancellation and No-show Policy:

  • Cancellations made 3 days prior to arrival are eligible for a full refund.
  • No-shows will be charged the full amount of the reservation.

Smoking Policy:

  • Our hotel is smoke-free. Smoking is strictly prohibited indoors.
  • Designated smoking areas are available outside the premises.

Privacy Policy:

  • We are committed to protecting your privacy and personal information.
  • Information collected during booking and stay is used solely for operational purposes.

Accessibility Policy:

  • Our hotel is committed to providing accessible accommodations and facilities for guests with disabilities.
  • Please contact us directly for specific accessibility requests.

Additional Policies:

  • Conduct and behavior expectations while on hotel premises.